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Computer glitch fixed but Veterans Affairs IG says agency workers ignoring it

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Fixing a computer "glitch" in Department of Veterans Affairs computers apparently did not solve a billion-dollar over-payments problem because electronic gadgetry was not enough to make workers do their jobs, according to the agency's inspector general. Claims processors in the Cheyenne, Wyo., Veteran's Service Center made mistakes in 79 percent of the cases involving temporary disability...

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