Article Photos: MAKING AMERICA'S HEROES WAIT: Vets trapped in endless Veterans Affairs bureaucracy



Claims paperwork piled high in the 6th Floor Claims Storage Filing Area of the VA regional office in Winston-Salem, N.C. (Photo: VA Inspector General's office)

Claims paperwork piled high in the 6th Floor Claims Storage Filing Area of the VA regional office in Winston-Salem, N.C. (Photo: VA Inspector General's office)