Knowles Family's Former Employee Speaks About Elevator Incident

May 14, 2014 AT 6:40 PM
"The Insider With Yahoo" sat down with Marcus Harris, the former senior director of communications for the Knowles family for 12 years, and he spoke exclusively about what he thinks went wrong in the elevator incident between Solange and Jay Z: "When I first saw the video, it was a very, very sad moment for me — it was a moment that we lost. I'm sure this is one of the saddest moments in history.