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Metro to reduce SmarTrip price, start customer service push

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Metro is planning to effectively drop the cost of SmarTrip cards to $2 starting Sept. 1, one of multiple improvements for riders, the agency announced Monday. Riders will be able to get $3 rebates on the $5 plastic farecards when they register the cards online starting in September. The transit agency also said it will retrain 1,000 station managers and bus operators by the end of the year, as...

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