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Michael Dickerson: The invisible man behind Obamacare's tech surge

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The person most responsible for repairing the botched healthcare.gov website has no official title. If Jeffrey Zients, President Obama's “Mr. Fix-It,” is the public face of the Obamacare cleanup effort, Michael Dickerson, a site-reliability engineer on leave from Google, is the invisible man overseeing hundreds of urgent repairs. Technically, Dickerson is a subcontractor for Quality Software...

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