Policy: Technology

MSNBC abandons health care exchange demo due to long waits, glitches

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Beltway Confidential,Charlie Spiering,Obamacare,MSNBC,Health Care,Technology,Health Care Exchanges

MSNBC news producers abandoned their attempt to demonstrate the new health care exchange at healthcare.gov.

While repeatedly trying to access the New York, Maryland and New Jersey health care sites, news anchor Mara Schiavocampo eventually called a phone help line for assistance after the web chat function didn't work.

"This is the second call, so I've probably spent almost 20 minutes on the phone now. We started about 35 minutes ago, so at this point I'm going to hang up and call it a day," she explains on the show. "If I was signing up for myself, this is where my patience would be exhausted."

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