Policy: Technology

New Obamacare promise: Register 17,000 an hour, but site 'down at the moment'

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Paul Bedard,Washington Secrets,Obamacare,Health Care,Healthcare.gov,Technology
After more than a month of error warnings flashing on the Obamacare website, the president’s team said it has fixed it enough to process five people a second, 17,000 an hour. But in our latest test of the system, Secrets was met with the usual notice: “The system is down at the moment.”

In a blog post, officials at HealthCare.gov said it has implemented “fixes” that are “allowing users to successfully create an account and be able to continue through the application process. We can now process nearly 17,000 account registrants per hour - or five per second - with an error rate near zero.”

But Secrets had no luck on Wednesday. In our fourth week of trying to get onto the Obamacare website, the system kicked us out quicker than ever. Before, Secrets was able to pass through up to four pages in the registration process before being told “system unavailable.” Today, after choosing our state and clicking the “Apply Online” button, this is what came up:

The system is down at the moment.

We are experiencing technical difficulties and hope to have them resolved soon. Please try again later.

In a hurry? You might be able to apply faster at our Marketplace call center. Call 1-800-318-2596 to talk with one of our trained representatives about applying over the phone.

Marilyn Tavenner, the administrator of the Centers for Medicare and Medicaid Services, which operates Obamacare, on Tuesday apologized on Capitol Hill for the website crashes.

Paul Bedard, The Washington Examiner's "Washington Secrets" columnist, can be contacted at pbedard@washingtonexaminer.com.
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