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Riders give VRE highest marks in a decade

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Virginia Railway Express riders have ranked the quality of the commuter train service at the highest level in a decade as trains arrive on schedule more often. The annual customer service survey shows that 84 percent of the 6,300 riders who took the poll gave top ratings for service quality, up from last year's 78 percent and higher than any year since 2002. Riders also ranked every metric...

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