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Understated approach pays off for Capitals coach Adam Oates

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Adam Oates could have yelled and screamed and berated his team. The Capitals were 2-8-1 in early February and struggling to adapt to new systems from a first-year head coach. Oates was worried his players would become frustrated and tune out his message and that his decisions would become fodder for media criticism. None of that actually affected Oates' belief in himself, of course. And he...

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