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Union criticizes staffing at Neb. benefits hotline

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LINCOLN, Neb. — Union officials say a shortage of workers contributes to the problems at a Nebraska hotline for people applying for benefits such as food stamps and Medicaid. The ACCESSNebraska hotline was established in 2010 by the Department of Health and Human Services for people applying for benefits but has been criticized for long wait times and poor service. The leader of Nebraska's...

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