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Making America's Heroes Wait

A five-part special series by the Washington Examiner Watchdog team
Day 1: Vets trapped in endless Veterans Affairs bureaucracy

Day 1: Vets trapped in endless Veterans Affairs bureaucracy

By Mark Flatten | 02/10/13 12:00 AM

Mike Montgomery earned what he is owed the hard way in 13 months of combat in Vietnam, where for days at a time the former Marine huddled in monsoon-swept rice paddies raked by enemy gunfire and exposed to the toxic herbicide Agent Orange sprayed from U.S. aircraft. Since his 1968 discharge,...
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Day 2: Critics, IG say VA benefits claims books being cooked

Day 2: Critics, IG say VA benefits claims books being cooked

By Mark Flatten | 02/11/13 12:00 AM

Accuracy reports have been manipulated by the Department of Veterans Affairs to make it appear employees make fewer mistakes on claims for disability payments than they actually do, The Washington Examiner has found. (Second of a five-part series.)
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Day 3: Vets face lies, damn lies and VA statistics

Day 3: Vets face lies, damn lies and VA statistics

By Mark Flatten | 02/12/13 12:00 AM

Jim Landy did not die on the battlefield. But his 26 years of military service likely killed him. Third of a five-part series.
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Day 4: Benefit claims backlog not our fault, VA officials say

Day 4: Benefit claims backlog not our fault, VA officials say

By Mark Flatten | 02/13/13 12:00 AM

In 2009, it took an average of 161 days for the VA to determine whether the veteran is entitled to monthly payments for service-connected injuries or medical conditions and, if so, how much. Fourth of a five-part series.
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Day 5: Claims backlog grows despite parade of VA 'solutions'

Day 5: Claims backlog grows despite parade of VA 'solutions'

By Mark Flatten | 02/14/13 12:00 AM

Episodes such as the billion-dollar glitch that took two years to repair -- and which the agency's internal watchdog isn't sure is gone -- spark widespread skepticism about VA promises that its massive new computer system will end the agency's growing backlog of disability claims. Final...
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Video from this investigation